The Spa and Sauna Co. Wins Two Sundance Awards

Thursday, February 11th, 2021

By Laura Varnon, Marketing Coordinator

The Spa and Sauna Company earned two awards in 2020 from Sundance Spas at their virtual dealer conference this year.

Despite the challenges that the year 2020 presented, The Spa and Sauna Company was awarded The Sundance Gold Club Award for Exceptional Sales Performance and the Exceptional Customer Service Award.

The Gold Club award recognizes dealers whose Sundance Spas sales volume ranked in the top 10% of dealers nationwide.

In a letter from 2 directors of sales at Sundance Spas, Bett Sitton and Paul Garratt wrote: “Your hard work and dedication to the Sundance Spas Brand has earned you special recognition…Congratulations on your success in 2020.”

In a year when The Spa and Sauna Company embraced selling hot tubs over FaceTime and other virtual apps, not having as many hot tubs to display, working with customers while socially distanced and wearing masks, and an increasing in demand for hot tubs, this award truly means a lot.

The Spa and Sauna Company has also earned both of these awards previously, too.

“We’d like to thank Sundance Spas for these awards and their support this year, and we look forward to what 2021 will bring,” said Company Owner Scott Clark. “We’d also like to extend a big thank you to our entire team, especially our sales and customer service teams.”

To read more about The Spa and Sauna Company and see our full list of awards over the years, click here.

The Spa and Sauna Company began carrying Sundance Spas in late 2013 at its Reno area stores. It is one of several high-end hot tub brands that the Spa and Sauna Company is proud to offer.

Other hot tub manufacturers decided not to present awards in 2020, due to the unusual circumstances the year presented.

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Best of 2020

Tuesday, December 29th, 2020

By Laura Varnon, Marketing Coordinator

2020 has been quite the year, but despite everything happening in the world, The Spa and Sauna Company has been able to find a few positives this year.

Here’s our Best of The Spa and Sauna Company for 2020.

Transition to Digital Hot Tub Selling

This year, we learned that there are more than a few ways to sell a hot tub and hot tub supplies, besides within the showroom! With the sudden transition to people spending more time at home, interest in backyard fitness and wellness equipment, including hot tubs and swim spas, sky-rocketed.

We came up with solutions to allow people to buy a hot tub without ever stepping foot inside a showroom, and for much of our team to work remotely for a time too. Using FaceTime and other video apps became a great way to reach our customers face-to-face without ever being face-to-face. We now also provide virtual backyard consultations for planning purposes too. We can even provide virtual showroom tours and videos of the hot tubs we commonly have available.

Also this year, we have encouraged our customers to sign up for our Autoship program, so water care supplies are sent directly to their homes, when needed.

In July, we launched a new and improved online store for hot tub supplies this year, click here to shop.

To learn more about shopping for a hot tub from home, click here.

The Spa and Sauna Company’s 30th Anniversary

In July 2020, The Spa and Sauna Company marked its 30th year in operation. In that 30 years, The Spa and Sauna Company has grown from 1 showroom in San Jose to 5 showrooms in Reno, Sparks, San Jose and Santa Cruz. To read more about the history of hot tubs and The Spa and Sauna Company’s growth in that time, click here.

Addition of a New Showroom Area

Also in 2020, we expanded our South Virginia St. Showroom, when the suites next door became available.

Benefits of the new space include, a larger showroom, more hot tubs and swim spas and saunas on display, more warehouse space, and expanded office space for our team.

Customers Using their Hot Tubs and Swim Spas to Improve Wellness and Achieve Dreams

This year, we have received more feedback from people participating in our 30 Soaks in 30 Days Wellness Challenge than ever before. If you have a hot tub, we think you should be using it. All you need to do is use your hot tub for 20 minutes a day and track your progress on the tracker we provide digitally. If you’d like to take the challenge, click here for more info. Prizes are awarded for completed and returned challenges.

Also this year, we learned that one of our Swim Spa customers is training for a solo swim across Lake Tahoe next summer, in the Endless Pool she bought from The Spa and Sauna Company in 2016. Haydee Acebo, of Reno, is training to become the first Latina to complete the marathon length swim across Lake Tahoe. She is documenting her training on Instagram and Facebook @haydeeadventurer. The 21-mile swim in 2021 will be dedicated to 21 different social causes. The Spa and Sauna Company will be supporting her on her journey. Right now, she’s training 6 days a week, 4 miles a day in her Endless Pool X200. To read more about her journey, and solo swim planned for August 2021, click here.

Conclusion

In conclusion, 2020 wasn’t our favorite year for sure. However, we’ve found that 2020 has increased the number of people shopping for, buying, and using their hot tubs and swim spas. We’ve done our best to make the most of this year and we’re looking forward to 2021.

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New and Improved Online Store

Thursday, July 9th, 2020

By Laura Varnon, Marketing Coordinator

The Spa and Sauna Company family of Stores in Reno, Sparks, San Jose, and Santa Cruz would like to introduce you to our New and Improved Online Store. Click here to visit and begin shopping.

This new Online Store provides a better shopping experience for our customers, and features more items too!

All of the Hot Tub Water Care, Filters, Pillows, Parts and Spazazz Aromatherapy products that you might need to have an enjoyable hot tub experience can be found here. We also offer a full line of Sauna accessories and Hot Tub Services.

Hot Tub Store Online - Shop Spa Chemicals, Pillows Parts with your local hot tub expert in Reno, San Jose, Santa Cruz

How To Shop Online

Search for your items using the search bar or the dropdown menus at the top of the screen.

Want bigger text or higher contrast while you shop? We have a handy Accessibility Assistant at the bottom left of your screen that can modify the site to enhance your experience.

If you can’t find something you are looking for, we encourage you to visit us here to place your order over the phone, or feel free to call us, email us, or Web Chat with us.

How to Shop By Phone or In Store

In addition to our online store, where you can purchase hot tub filters, pillows, parts, and water care items, you can also shop in store or even request that we reach out to you to help you place your order. We want you to have the shopping experience that is easiest for you!

If you are looking for a Hot Tub, Swim Spa, Sauna or BBQ, we encourage you to visit our website, or if you prefer to shop in store, contact us to find the location nearest you.

Shipping and Check Out Details

Items will be shipped to you from our Headquarters in Reno, NV. Orders are processed and shipped on Business Days only.

If you happen to live in the Reno area, you are welcome to select FREE in-store pick up at check out as well.

And, as always, you can get FREE Shipping on orders over $75.

You can create an account, to make future check-outs easier.

If you have any questions, we encourage you to reach out. We hope you enjoy the new Online Store.

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Are Hot Tubs Expensive?

Thursday, May 28th, 2020

By Laura Varnon, Marketing Coordinator

Hot tubs are sometimes incorrectly thought of as expensive luxury items. But hot tubs can be affordable for everyone.

Here at The Spa and Sauna Company family of stores in Nevada and California, we make sure that we have hot tubs available for every budget and need. We truly believe that everyone can and should have a hot tub.

When you consider a hot tubs cost, be sure to remember that almost all hot tubs we sell can be financed and the health and wellness benefits can be life changing.

Family Time in a Hot Tub - How to Relax with Family, Reno, Sparks, San Jose, Santa Cruz

How much does a hot tub cost?

Typically, hot tubs start at about $3,000 and can range into the high teens, depending on brand and series. We also carry used hot tubs, to make the some of the higher-end models available to people who are working within a budget.

Can I finance my hot tub?

We offer financing to our customers. Click here to apply online for a pre-approval here, even before coming into the showroom, if you like. Hot Tubs starting at $2,999 qualify for the plans we have available.

We have 10 or more hot tubs, available from any of our locations, that can be financed for under $100 a month. That’s actually less per day than a fancy coffee or a lunch out.

How Hot Tub Value and Hot Tub Maintenance Play a Role

At The Spa and Sauna Company, we only sell the absolute best in hot tubs.

We specialize exclusively in Hot Spring Spas, Freeflow Spas, and Endless Pools Swim Spas in our Bay Area Showrooms in California.

In our Nevada Showrooms, we also carry Hot Spring Spas, Freeflow Spas, and Endless Pools Swim Spas, but we also offer Caldera Spas and Sundance Spas.

Hot Tubs by these manufacturers are designed to last. They are available in several series, so you can select the one that fits your budget, style preference and water care preference.

Higher series hot tubs, in general, offer simpler water care, and additional amenities, such as unique jet systems, music, superior filtration systems and more. Those higher series hot tubs also offer longer warranties, so if something should need a repair, it is covered by the manufacturer.

Wellness Benefits

There are many health and wellness benefits of hot tubs.

Hot Tubbers who use their hot tub consistently have told us they no longer need a massage therapist, a chiropractor, or even pain medication. They have also said they sleep better and feel enhanced mobility that allows them to participate in activities they may have abandoned due to pain, such as gardening.

Hot tubs also provide safe, at-home recreation, and make a great Staycation destination.

In Summary

In summary, when considering the daily cost, the wellness benefits, the family time that hot tubs provide, hot tubs really aren’t expensive.

We have been providing hot tubs to the Greater Reno community and the Bay Area of California for over 30 years. Call us or web chat or fill out any of our forms to get started.

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Social Distancing and Reconnecting – in your Hot Tub!

Friday, April 24th, 2020

By Laura Varnon, Marketing Coordinator

Anyone else notice that social-distancing, and sheltering-in-place, has you feeling more connected to others, both in and out of the hot tub?

Maybe, a little extra time thinking about loved ones has you reconnecting virtually with those far-flung friends and relatives, and sharing a few more quiet moments with immediate family, too.

How to Relax in a Hot Tub

While you’re home, during these ever-changing and uncertain times, it’s easy to get stressed out by following the latest news feeds.

We, at The Spa and Sauna Company family of stores, highly recommend you put the phone down for a moment, swab it down with a disinfectant, and then go take a relaxing soak in your hot tub or swim spa. A sweat session in your sauna would also work.

Benefits of Heat Therapy

Heat therapy has been proven to reduce stress, improve sleep and increase your overall wellness, by allowing time for self-reflection and unplugged family time, all while reducing aches and pains.

How to Reach Us for a Hot Tub

If you don’t yet have your hot tub, swim spa or sauna and you’re in the Reno-Tahoe area or the South Bay area, we are still here for you. We are encouraging screen-to-screen presentations, phone consultations, web chats, emails, and virtual backyard consultations.

How to Reach Us for Hot Tub Supplies

And if you do have a hot tub, our e-store and autoship programs are available, as well as hot tub delivery and service.

Reminder: Properly disinfected hot tubs, swim spas and saunas are still perfectly safe to use during this time, and always.

So give yourself a break, stay healthy, stay calm and stay in your hot tub!

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Staycation in Your Hot Tub

Friday, April 17th, 2020

By Laura Varnon, Marketing Coordinator

Looking for a get-away, but still want to stay home? Consider a hot tub in your own backyard. Staycations are back and with new hot tub models, better than ever!

Thousands of people in the Reno/Tahoe and South Bay already have hot tubs from The Spa and Sauna Company family of stores in their backyard. They are already enjoying frequent staycations and daily soaks in their hot tubs.

If you’re planning a staycation, or were planning a vacation that has become a staycation, make your home a better place to stay – with your own relaxation destination.

Benefits of a Staycation

  • You don’t need to be in a crowd.
  • You can take a staycation alone or with family.

Sometimes a vacation where you can really spend some time on self-care alone or with those you love, is the most relaxing vacation of all.

  • Hot tubbing relives stress.

Life gets stressful sometimes. Melt that stress away with a 20-minute soak in your hot tub. Bonus: No phones or electronic devices allowed (which means no distractions, no news, and no emails or texts)!

  • Lower cost – with no airplane tickets or hotel reservations, you can spend on what matters most to you.

Activities such as home improvements, yard work/gardening, and family time – and of course, hot tubbing – are wonderful ways to take a break from it all, without actually going anywhere. You will feel refreshed when you return to your normal, daily routine.

Benefits of a Hot Tub

Hot tubs provide various wellness benefits.

  • A relaxed body is a healthier body and more resistant to illness.
  • Committing 20 minutes a day to a hot tub soak is an investment in your health. People who are willing to invest in their own health, generally are in better health.
  • Hot tubs improve your sleep.
  • Hot tubs ease muscle aches and pain.
  • Hot tubs give you the opportunity to spend unplugged family time with those who matter most to you.

How to Get Your Hot Tub (without coming in the showroom)

We, at The Spa and Sauna Company family of stores, are available by:

We are here to help you get your hot tub in the easiest and most comfortable way for you, now and always.

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Shop from Home – for a Hot Tub

Monday, March 30th, 2020

By Laura Varnon, Marketing Coordinator

Have you ever considered shopping for and buying a hot tub from home? We can help you with that.

In fact, we’ve been helping people find their perfect hot tub, swim spa or sauna, by email, phone, web chat, on our website, and in our showrooms for years!

Now we are offering virtual showroom tours, as well. Consider signing up for one here.

Here are some easy ways to get started.

Set Up an Appointment

By Phone – Call the showroom nearest you. We are available remotely and have full access to our materials, so we can still work with you.

775-852-3838 in Reno/Northern California area
831-425-7727 in Santa Cruz area
408-996-9693 in San Jose area

By Email – Email your sales associate directly. You can also start a web chat.

In the Reno/Northern California area, if you plan to use email, please email info@spaandsauna.com if you aren’t working with a sales associate yet.

If you are in the Santa Cruz area, email SCSales@spaandsauna.com.

If you are in the San Jose area, email SJSales@spaandsauna.com.

Web Chat – Feel free to web chat with us, directly from your phone or computer.

We are available all day, any day of the week. We can answer questions you may have or direct you to the appropriate person.

During Your Tour

Have access to either FaceTime, Google Duo, or even just your cell phone, or email.

We can discuss hot tub options that are right for your needs, provide virtual showroom tours, and send photos of hot tubs. We have hundreds of hot tubs that are already available in stock to choose from.

Other easy ways to get started include taking our Perfect Hot Tub Quiz or browsing our Hot Tub Finder.

We also have used hot tubs available.

Payment

Once you find your perfect hot tub, we can process your payment without ever being in the showroom.

We can get you approved for financing. In fact, you can get started here now.

We will get you set up for delivery.

The Evolution of Hot Tub Shopping

Shopping for a hot tub, swim spa, sauna, BBQ and pool table has evolved and we are here to help you shop in the way that is most comfortable for you, even from the comfort of your home!

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We Offer Autoship

Friday, March 13th, 2020

By Laura Varnon, Marketing Coordinator

Did you know we have a Water Care Autoship Program? You don’t need to leave your house to get supplies to care for your hot tub anymore. Save Time, Save on Travel and Get Free Shipping.

If you are in the South Bay area, call us at 831-425-7727 or email Autoship@SpaAndSauna.com.

In you are in Nevada or Northern California, call us at 775-852-3838 or email us at Sales@HotTubsReno.com.

HotSpring-Limelight - Perfect Hot Tub San Jose Santa Cruz

Save Time

We want it to be as convenient as possible for you to use your hot tub every day. Now you can use those extra few minutes soaking in your hot tub and enjoying the wellness benefits of hot tubbing, instead of running errands.

You can have your water care cartridges and mineral cartridges shipped directly to your door, at no additional charge to you! Save yourself the time of having to make a trip into the store for water care.

Our program is so easy, you can sign up once and be set on your water care needs for the whole year. Shipments are sent quarterly.

Save The Travel

We know that highway traffic can get heavy at times. Don’t get stuck on the road. Traffic jams are certainly not relaxing.

Your hot tub is designed to help you relax. We’re here to help you get the water care you need for your hot tub in the way that is easiest for you.

Save On Shipping Costs

For a limited time, we are offering FREE Shipping on all new Autoship sign-ups. There are no additional costs to use this program.

Experienced Team Members

With decades of experience selling, maintaining, and servicing hot tubs, we know what you need to care for your Hot Spring, Caldera or Sundance Spa easily and effectively.

We have designed packages that are specific to your spa brand and model.

We currently have over 100 customers signed up for our Autoship program. Will you be next?

You can read more about our Autoship program here.

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Hot Tubs and Family Time

Friday, March 6th, 2020

By Laura Varnon, Marketing Coordinator

Did you know that hot tubs are an investment in family time?

While we highly encourage all of our hot tubbers to use their hot tub every day for the health and wellness benefits, there’s another extra special benefit of hot tub time. Hot Tubs provide unplugged family time to reconnect and have meaningful conversations with your family.

It’s Time to Unplug

Have you ever noticed how sometimes you can all be at home, or even in the same room, but the children are watching TV or playing with a device, while the parents are staring intently at their phones? You’re in the same room together, but you aren’t really spending quality time with each other.

When you are in a hot tub, devices aren’t an option (simply because if they got wet, they would break). As a result, any time you get into the hot tub with your family, you have an opportunity to share an experience together and have conversations that may not have occurred otherwise.

Family Time

One of our hot tubbers told us how her family reconnects in the hot tub together at the same time, even though they all appreciate different aspects of hot tub time.

“The whole family loves it for different reasons. Kids love to splash and play, husband loves to relax and I love the hydrotherapy,” said Rebecca B. of Reno, Spa and Sauna Daily Soaker.

Hot tub time is a memorable experience, meant for the entire family.

Other Wellness Benefits of Hot Tub Time

Here at The Spa and Sauna Company family of stores, we truly embrace the Wellness aspects that hot tubs bring to people’s lives. In fact, we recently won an award for Wellness from our hot tub manufacturers, related to our initiatives that embrace hot tubs and wellness.

Other benefits of soaking in hot water include:

Improved sleep
Stress relief
Pain relief
And more.

So next time you are hoping to gather your family together and reconnect, consider putting all of those devices away, getting in the hot tub together, and making some memories. You’ll be glad you did.

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How Long Does It Take to Buy a Hot Tub?

Thursday, January 9th, 2020

By Laura Varnon, Marketing Coordinator

How long does it take to buy a hot tub? Well, the answer really depends on a number of factors, including your shopping preferences, your confidence or familiarity with the hot tub brand, and your trust in the hot tub company.

Rest assured, when you purchase from The Spa and Sauna Company family of stores in Nevada and California, you are buying from your local hot tub experts, who have been selling quality hot tubs and  serving their local communities for decades.

Some customers can come into our showroom, pick out and purchase a hot tub in an hour, while others need more time to make that decision, sometimes months.

At The Spa and Sauna Company’s family of stores, we have had many repeat and referral hot tub customers over the years. We’ve even had customers come in and order the exact same hot tub years later because they enjoyed it so much, but were ready to upgrade to the latest features.

Below we will explore some factors that will determine how long it will take YOU to buy a hot tub.

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Research – Research a little or research a lot, depending on your own preferences

Research could take as short or as long as you like, depending on your preferences. Some people spend hours and hours researching online before making a purchase. Others are very comfortable choosing from the well-known hot tub brands that we offer almost immediately, because they are familiar with them or have even owned them before.

Whatever your personal research preferences are, we are here, in part, to educate you about hot tubs and any other products we carry. We encourage our shoppers to be educated and are happy to provide those resources to you.

You can learn about some of our most commonly asked questions in our Learning Center here, or in our Blog section here.  We also have an Owner’s Corner to assist after your purchase, that you can look at here.

Want some information about how to buy a hot tub? Check out our Buyer’s Guide here.

Looking to narrow down your choices with a quick quiz? Take our Perfect Hot Tub Quiz here.

We are also happy to help you learn more about hot tubs, either in our showrooms, over the phone, by email, or by web chat. Feel free to contact us however you are most comfortable.

Quality of the Hot Tub Brand – We offer the best in hot tubs and have been selling them for decades

We have been selling only the best in hot tub brands for decades now. At all of our showrooms, we specialize in Hot Spring Spas, which offers 3 distinct product lines. To learn more about Hot Spring Spas, click here. We also carry Freeflow Spas, a value line of hot tubs, with an entry-level purchase point, at all of our showrooms. To learn about Freeflow, click here.

We know how quality hot tubs work and what their best features are. Our team of hot tub experts is  happy to help you select the best hot tub for you, based on how often you plan to use the hot tub, how many people you need to accommodate, your budget, and your preferences for water care.

Additionally, in our Nevada locations, we carry Caldera Spas, which is made by the same manufacturer as Hot Spring Spas, and Sundance Spas, by Jacuzzi Brand.

Local Experience – Decades of Local Experience Selling and Servicing and Maintaining Hot Tubs

When you buy from an established hot tub dealer with a long history in their communities, like The Spa and Sauna Company’s family of stores, you can feel confident that the company will be there to take care of you long after your initial hot tub purchase.

When deciding on your hot tub company, make sure to read reviews of the company, either on review boards or their website. Feel free to check out our reviews here.

Ask about how long they have served their community. The Spa and Sauna Company has been in the Reno/Sparks area since 1990 and our Bay Area stores, Hot Spring Spas of Santa Cruz and San Jose, have been serving their communities since 1976.

Ask about warranties. All of our hot tubs come with warranties. Higher series brands come with longer warranties than entry level hot tubs. Any hot tub you purchase should come with a warranty.

Ask about local service. We provide local service on all products we sell. Our technicians are factory trained. We also provide concierge hot tub cleaning services.

In summary, only you can determine exactly how long it will take you to buy a hot tub, but we feel that our length of service, the quality brands we offer and our experience and resources, can make you feel more comfortable with making a buying decision, when you are ready. We look forward to working with you!

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