Review Us!

Friday, July 26th, 2019

By Laura Varnon, Marketing Coordinator

We love hearing feedback from our customers! In fact, we encourage it.

Who will ask for feedback

Any team member from The Spa and Sauna Co./Hot Spring Spas may ask you for your voluntary and honest review of your experience.

Why we request feedback

Your positive feedback helps community members like you find the best hot tub, swim spa, sauna and BBQ store near them.

Any negative feedback we receive, while rare, helps us improve any processes that need refining. And for that reason, we welcome that kind of feedback as well.

How we request feedback

We will ask for your feedback in a variety of ways, to make it most convenient for you. You might get a request by email, or you can provide it yourself on our website, public review pages or our social media channels.

When we ask for feedback

We send Customer Satisfaction Surveys and other emails, typically after a big purchase or a service call, asking about your experience. We also list reviews on our website here. You can leave a review directly on our website through that link, as well.

And, of course, we welcome reviews on Google, Facebook or any other review platforms you can think of.

What your reviews do

Your reviews help people find the best hot tub store in their area and support small business.

While we’ve been in business since 1990 in Nevada and since 1976 in California, we are still a locally based small business.

Your purchases and reviews support over 40 employees and families in your own community.

We want all of our customers to have a positive experience in our showrooms and we work to create that experience for every single customer, every single time.

So give us your opinion. We’re happy to hear it!

To review us, click here.

The post Review Us! appeared first on Hot Tubs, Swim Spas, Sauna Dealer Reno, Sparks, Santa Cruz, San Jose.

How Much Energy Does it Take to Run a Hot Tub?

Thursday, September 13th, 2018

By Laura Varnon, Marketing Coordinator

Have you ever wondered what the electrical cost to run a hot tub is?

To help consumers make informed decisions, Hot Spring Spas offers a Monthly Operating Cost Estimator with sample temperatures and electrical costs. Click Here to estimate your monthly costs. These figures were determined based on a hot tub set at 102 degrees and used 6 times a week. In this scenario, the jets were kept on for 15 minutes and off for 15 minutes.

For instance, a Hot Spring Envoy Highlife Spa will cost approximately $15.53 to operate if the climate is that of Las Vegas, NV, with an estimated temperature of 70 degrees and energy cost of $0.12 per Kilowatt hour. If you choose a Jetsetter Highlife, it would cost about $13.74, using those conditions. The Jetsetter is a smaller hot tub, however, so there is less water to heat and less surface area for heat evaporation.

The energy efficiency of portable hot tubs is listed on many of the hot tubs we sell here at The Spa and Sauna Company. You can see the Portable Electric Spa Energy Guide on the inside shell of the Caldera, HotSpring and Freeflow Spas offered here. It is listed on product signs next to the Sundance Spas we sell. All the acrylic hot tubs we sell are highly energy-efficient, and have foam insulation to help deter heat loss.

The California Energy Commission regulates portable electric spa efficiency. Regulations related to appliance efficiency in California were established in 1976 to reduce energy consumption. The Commission has a document of over 40 pages dedicated simply to portable electric spa efficiency.

While each spa will vary in the amount of energy it needs, a quick scan of our showroom showed that most models ranged somewhere between 100 and 250 Watts for Standby Power. Standby Power is the amount of power used at test conditions of 60 degrees. This is also known as resting wattage. It does not include spa usage or extreme cold conditions. The information allows you to compare spa models, but should not be considered the monthly energy consumption. Your energy usage will vary based on the seasonal weather in the Reno/South Lake Tahoe area that we serve, the hot tub model you purchase, the frequency that you use your spa, and the cost of electricity where you live.

After you purchase your hot tub, there are things you can do to keep your energy consumption down. Having an air-tight cover will keep in most of the heat, while the spa is not in use. Should you get a leak or find that your cover has become water logged, you should replace it. To purchase a replacement hot tub cover, Click Here. Keeping your filters clean will also lead to optimal energy efficiency by keeping excess strain off the pumps.

We hope this information has helped you make a better decision when selecting a hot tub for your energy needs or helped you keep your energy expenses down after you’ve made your investment.

The post How Much Energy Does it Take to Run a Hot Tub? appeared first on Hot Tubs, Swim Spas, Saunas Dealer Reno, Portable Spas, Lap Pools.

How Much Energy Does it Take to Run a Hot Tub?

Thursday, September 13th, 2018

By Laura Varnon, Marketing Coordinator

Have you ever wondered what the electrical cost to run a hot tub is?

To help consumers make informed decisions, Hot Spring Spas offers a Monthly Operating Cost Estimator with sample temperatures and electrical costs. Click Here to estimate your monthly costs. These figures were determined based on a hot tub set at 102 degrees and used 6 times a week. In this scenario, the jets were kept on for 15 minutes and off for 15 minutes.

For instance, a Hot Spring Envoy Highlife Spa will cost approximately $15.53 to operate if the climate is that of Las Vegas, NV, with an estimated temperature of 70 degrees and energy cost of $0.12 per Kilowatt hour. If you choose a Jetsetter Highlife, it would cost about $13.74, using those conditions. The Jetsetter is a smaller hot tub, however, so there is less water to heat and less surface area for heat evaporation.

The energy efficiency of portable hot tubs is listed on many of the hot tubs we sell here at The Spa and Sauna Company. You can see the Portable Electric Spa Energy Guide on the inside shell of the Caldera, HotSpring and Freeflow Spas offered here. It is listed on product signs next to the Sundance Spas we sell. All the acrylic hot tubs we sell are highly energy-efficient, and have foam insulation to help deter heat loss.

The California Energy Commission regulates portable electric spa efficiency. Regulations related to appliance efficiency in California were established in 1976 to reduce energy consumption. The Commission has a document of over 40 pages dedicated simply to portable electric spa efficiency.

While each spa will vary in the amount of energy it needs, a quick scan of our showroom showed that most models ranged somewhere between 100 and 250 Watts for Standby Power. Standby Power is the amount of power used at test conditions of 60 degrees. This is also known as resting wattage. It does not include spa usage or extreme cold conditions. The information allows you to compare spa models, but should not be considered the monthly energy consumption. Your energy usage will vary based on the seasonal weather in the Reno/South Lake Tahoe area that we serve, the hot tub model you purchase, the frequency that you use your spa, and the cost of electricity where you live.

After you purchase your hot tub, there are things you can do to keep your energy consumption down. Having an air-tight cover will keep in most of the heat, while the spa is not in use. Should you get a leak or find that your cover has become water logged, you should replace it. To purchase a replacement hot tub cover, Click Here. Keeping your filters clean will also lead to optimal energy efficiency by keeping excess strain off the pumps.

We hope this information has helped you make a better decision when selecting a hot tub for your energy needs or helped you keep your energy expenses down after you’ve made your investment.

The post How Much Energy Does it Take to Run a Hot Tub? appeared first on Hot Tubs, Swim Spas, Saunas Dealer Reno, Portable Spas, Lap Pools.

How Much Energy Does it Take to Run a Hot Tub?

Thursday, September 13th, 2018

By Laura Varnon, Marketing Coordinator

Have you ever wondered what the electrical cost to run a hot tub is?

To help consumers make informed decisions, Hot Spring Spas offers a Monthly Operating Cost Estimator with sample temperatures and electrical costs. Click Here to estimate your monthly costs. These figures were determined based on a hot tub set at 102 degrees and used 6 times a week. In this scenario, the jets were kept on for 15 minutes and off for 15 minutes.

For instance, a Hot Spring Envoy Highlife Spa will cost approximately $15.53 to operate if the climate is that of Las Vegas, NV, with an estimated temperature of 70 degrees and energy cost of $0.12 per Kilowatt hour. If you choose a Jetsetter Highlife, it would cost about $13.74, using those conditions. The Jetsetter is a smaller hot tub, however, so there is less water to heat and less surface area for heat evaporation.

The energy efficiency of portable hot tubs is listed on many of the hot tubs we sell here at The Spa and Sauna Company. You can see the Portable Electric Spa Energy Guide on the inside shell of the Caldera, HotSpring and Freeflow Spas offered here. It is listed on product signs next to the Sundance Spas we sell. All the acrylic hot tubs we sell are highly energy-efficient, and have foam insulation to help deter heat loss.

The California Energy Commission regulates portable electric spa efficiency. Regulations related to appliance efficiency in California were established in 1976 to reduce energy consumption. The Commission has a document of over 40 pages dedicated simply to portable electric spa efficiency.

While each spa will vary in the amount of energy it needs, a quick scan of our showroom showed that most models ranged somewhere between 100 and 250 Watts for Standby Power. Standby Power is the amount of power used at test conditions of 60 degrees. This is also known as resting wattage. It does not include spa usage or extreme cold conditions. The information allows you to compare spa models, but should not be considered the monthly energy consumption. Your energy usage will vary based on the seasonal weather in the Reno/South Lake Tahoe area that we serve, the hot tub model you purchase, the frequency that you use your spa, and the cost of electricity where you live.

After you purchase your hot tub, there are things you can do to keep your energy consumption down. Having an air-tight cover will keep in most of the heat, while the spa is not in use. Should you get a leak or find that your cover has become water logged, you should replace it. To purchase a replacement hot tub cover, Click Here. Keeping your filters clean will also lead to optimal energy efficiency by keeping excess strain off the pumps.

We hope this information has helped you make a better decision when selecting a hot tub for your energy needs or helped you keep your energy expenses down after you’ve made your investment.

The post How Much Energy Does it Take to Run a Hot Tub? appeared first on Hot Tubs, Swim Spas, Saunas Dealer Reno, Portable Spas, Lap Pools.

Stargazing in A Hot Tub

Thursday, September 6th, 2018

By Laura Varnon, Marketing Coordinator

There are many things to do in a hot tub, but few are as enjoyable as a nighttime soak while watching the stars, either by yourself, with a friend, with a loved one, or with your family. As the temperatures start to drop, and nightfall begins a bit earlier, it is the perfect time to enjoy stargazing from the comfort of your own hot tub.

There are plenty of astronomical events to watch in the Reno area from the comfort of your hot tub, from phases of the moon, to general stargazing, to more rare events, such as comets, which we might see later this winter, if predictions pan out.

This month, the Fall Equinox will happen on Sept. 23 and the Harvest Moon, the first full moon closest to the September Equinox, will occur on Sept 24.

While you enjoy the celestial show, available in your backyard every night, you might want to consider some stargazing music, beverages, and snacks.

While the best beverage to consume in a hot tub remains water, because it helps keep you hydrated, adults may choose to indulge in some alcoholic beverages. Keep in mind though, that alcohol can be dehydrating, and caution should be exercised. When in a hot tub, one alcoholic drink can feel like two.

Here’s a Spa and Sauna beverage our Marketing Team created for your enjoyment! And don’t worry, we have a former bartender among us.

The Spa and Sauna Soaker

Aperol

7Up

Blue Curaçao

Maraschino Cherries

Orange Slice

Ice

Fill a glass with ice. Take ½ oz of Aperol and layer with ½ oz of Blue Curaçao. Then pour a generous amount of 7Up into the glass. Garnish with Maraschino Cherries and an Orange Slice.

The Spa and Sauna Soaker – Non-Alcoholic Version

7Up

Orange Juice

Blue Gatorade (we used Blue Cherry Gatorade Fierce)

Maraschino Cherries

Orange Slice

Ice

Fill a glass with ice. Fill glass about halfway with Orange Juice. Top with Blue Gatorade. Top again with 7Up. Garnish with Maraschino Cherries and an Orange Slice.

 

Eating in a hot tub can get tricky. You don’t want to use your hands to hold the food, as your hands will end up back in the hot tub water. We recommend either toothpicks or very neatly speared foods.

You might consider cubing some cheese, fruit or vegetables and using toothpicks to pick it up. Fruit kabobs would also be a nice, hydrating option. Hot tubs are not the place for anything messy that you would touch with your fingers.

Should food or drink fall into your hot tub, you will want to remove it immediately. Depending on how messy the food or drink was, you may need to drain your spa to make sure your water remains sparkling clear.

Some of our music recommendations include:

  • Yellow by Coldplay
  • Lucy in the Sky with Diamonds by The Beetles
  • Rocket Man by Elton John
  • Lucky Star by Madonna
  • Champagne Supernova by Oasis
  • Shining Star by Earth, Wind & Fire

You can stream music on your Bluetooth equipped hot tub or keep your smartphone a safe distance away. We hope these ideas help you enjoy quality time in your hot tub this season!

The post Stargazing in A Hot Tub appeared first on Hot Tubs, Swim Spas, Saunas Dealer Reno, Portable Spas, Lap Pools.

Wellness Challenge Delivers Health Benefits

Friday, August 17th, 2018

By Laura Varnon, Marketing Coordinator

Mark B. of Sparks recently completed The Spa and Sauna Company’s 30 Soaks in 30 Days Personal Challenge. He completed more than 20 soaks in 30 days.

He bought his Hot Spring hot tub, a TX model, in April, after owning an inflatable hot tub that he had to program the day before he wanted to use it, so it could reach ideal temperature.

“It’s a lot nicer to be able to lift the cover and get in,” said Mark, of his new spa, which he purchased from The Spa and Sauna Shop in Sparks.

Mark used his hot tub through the hot summer months by typically getting in it late in the evening for star gazing and quality time with his wife.  He also enjoys soaking by himself and using that time to meditate.

Although Mark experienced back pain prior to owning his hot tub, he no longer needs to visit the chiropractor for relief. He attributes that to the time spent in his hot tub.

He also noticed changes in how he is sleeping. Now, after consistent hot tub use, Mark easily gets a full night’s sleep.

“It was nice soaking, even when the weather was not ideal. I always feel better and relaxed when I soak,” Mark wrote on his 30 Soaks in 30 Days Personal Challenge Form.

If you own a Spa and Sauna Company hot tub or spa and would like to participate in our Personal Challenge, Click Here to visit our Personal Challenge page on our website.

The post Wellness Challenge Delivers Health Benefits appeared first on Hot Tubs, Swim Spas, Saunas Dealer Reno, Portable Spas, Lap Pools.

Top 10 Ways to Relax in Your Hot Tub

Wednesday, August 15th, 2018

By Laura Varnon, Marketing Coordinator

Today is National Relation Day, according to the great minds at the NationalDayCalendar.com. It’s in this spirit that we invite you to consider the top 10 ways you can relax in a hot tub!

  1. Take a soak by yourself.
  2. Do a little bit of Hot Tub Yoga. If your intrigued by this idea, visit https://spaandsauna.com/wellness/hot-tub-yoga-exercises-where-to-start/ for a blog article called “Hot Tub Yoga Exercises – Where to Start.”
  3. Read a book while soaking in your hot tub.
  4. Invite a friend to join you in your hot tub and have a nice conversation.
  5. Enjoy a beverage of your choice while in your hot tub. Don’t forget to use the convenient cup holders!
  6. Bring your journal with you and write down how you are feeling.
  7. Kick your feet up while in your hot tub and give yourself a pedicure or a foot massage.
  8. Use those jets to your advantage and relieve all those sore muscles.
  9. Turn on some music to enjoy.
  10. Add some aromatherapy, such as Spazazz crystals, to your hot tub for a pleasant experience.

We hope this list has given you some ideas for how to use your hot tub for relaxation, not just today, but every day of the year!

The post Top 10 Ways to Relax in Your Hot Tub appeared first on Hot Tubs, Swim Spas, Saunas Dealer Reno, Portable Spas, Lap Pools.

Top Hot Tub Service Issues That You Can Fix for Yourself – Part 3 of 3

Thursday, August 9th, 2018

By Laura Varnon, Marketing Coordinator

There are a few common hot tub service issues that we hear about frequently at The Spa and Sauna Co. that you can fix for yourself, if so desired. Why not save yourself those charges? This is the final installment in a three-part series.

1)  I am showing a Locked Display Screen.

Solution: Since every brand and model has a different set of controls and specific instructions used to unlock your screen, you should consult your owner’s manual for instructions. Click Here for Hot Spring Spas Owner’s Manuals; Click Here for Sundance Spas Owner’s Manuals; Click Here for Caldera Spas Owner’s Manuals; Click Here for Freeflow Spas Owner’s Manuals. Please be sure to select the correct series and year, as directions may vary.

2) I need to do my ACE monthly reset – to prevent a build-up of salt in Hot Spring Spas with the Ace Salt System.

Solution: As a bit of background, when you first fill up your Hot Spring spa with the Ace Salt System you put in a set amount of salt, depending on your hot tub model. You only need to add salt when you add water. Over time, as the water evaporates, the salt level in your spa increases, so when you top off your hot tub, you need to add salt based on the size of your hot tub. Please consult your owner’s manual for more information or the instructions on your jar of salt. Click Here for Hot Spring Spas Owner’s Manuals.

Every 30 days, the green logo light on your Hot Spring spa with the Ace Salt System will light up and a water drop symbol will appear on the display of 2017 models and older. This is your Ace monthly reset. Simply go into the Ace Setting, select Ace Water Care Systems. Normally this area will show Functioning. During your Ace monthly reset, it will say Confirm Output. Hit the Output button and it will be reset.

Tips for Ace Settings (especially important for our customers who are on vacation or do not reside where their spa is): You can set your Ace output anywhere from 0 (off) to a high of 10. If you use your spa a lot, feel free to set it high. But if you are away, you may consider turning it off by setting it at 0 or setting it very low at 1-2. If the output is not confirmed at 30 days, the Ace Salt System will automatically reduce the setting on day 35, and on day 40, it will turn itself off.

We hope this information has helped you feel more confident handling some routine maintenance and minor service issues. If you need support or would rather we handle these issues for you, we would be glad to assist! The Spa and Sauna Co. has an award-winning Service Department and can help you with any issues or concerns you may have. Call us today at 775-852-3838 or email service@hottubsreno.com.

If you missed earlier installments of this three-part series, Click Here to read them.

The post Top Hot Tub Service Issues That You Can Fix for Yourself – Part 3 of 3 appeared first on Hot Tubs, Swim Spas, Saunas Dealer Reno, Portable Spas, Lap Pools.